Return Policy
At Decorate & Praise, we are committed to ensuring your satisfaction with our wall art. If you're not completely satisfied with your purchase, we’re here to help.
Returns
- Items are eligible for return within 30 days of delivery.
- To qualify for a return, the item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Customized or personalized wall art items are not eligible for return unless they arrive damaged or defective.
Damaged or Defective Items
If your wall art arrives damaged or defective, please contact us at info@decorateandpraise.com or fill out the form here within 7 days of delivery. Provide:
- A photo of the damaged item.
- A brief description of the issue.
We’ll work to resolve the problem promptly by offering a replacement or a full refund.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days and automatically applied to your original method of payment.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at info@decorateandpraise.com for assistance.
Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect items).
- Original shipping charges are non-refundable.
Contact Us
If you have any questions about our return policy, please email us at info@decorateandpraise.com.
We appreciate your trust in Decorate & Praise and look forward to helping you create a space you’ll love.